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21 Casino NZ review
21 Casino is an online casino established in 2015 and operated by White Hat Gaming Ltd. Known for its strong reputation and adherence to strict regulatory standards, it holds licenses from the Malta Gaming Authority, the UK Gambling Commission, and the Swedish Gaming Authority. This ensures players from New Zealand can enjoy a secure and fair gaming experience.
As one of the leading casino platforms, 21 Casino offers a comprehensive gaming library featuring popular slot games, live dealer titles, and massive jackpot opportunities. Players will also benefit from mobile compatibility, generous bonuses, and secure banking options. Curious about the full range of features? Read on to uncover everything 21 Casino has to offer, from its first deposit bonus to its responsible gambling measures.
By William Thompson - Last modified 25/01/2025 - Estimated reading time: 11 minutes.
18+. New customers only. Minimum deposit NZ$10. T&C apply, 40x wagering on the bonus.
Casino Games and Software Providers
21 Casino collaborates with over 100 top-tier software providers to deliver a rich gaming experience for players in New Zealand. Whether players enjoy classic table games, immersive live dealer titles, or innovative video slots, the library has something for everyone. Providers such as Microgaming, NetEnt, Evolution Gaming, and Quickspin ensure high-quality, fair, and exciting games with verified RTPs. This extensive portfolio is updated regularly, so players always have access to the latest releases.
The user-friendly site allows players to easily find games by category, provider, or specific title. For fans of progressive jackpots, popular titles like Mega Moolah and Divine Fortune offer life-changing prizes. Additionally, demo modes for many games let players explore features risk-free before committing to real money wagers.
Live Games
21 Casino offers an impressive selection of live dealer games. Powered by Evolution Gaming and Pragmatic Play, the live casino includes a variety of real-time games streamed in HD quality. Players can enjoy classic table games like live blackjack, roulette, and baccarat, or explore unique options like Dream Catcher, Crazy Time, and Monopoly Live. Professional dealers and the option to interact with other participants create an authentic casino atmosphere. Betting limits cater to both casual players and high rollers. Note that all live games require a funded account, as free play is not available.
The number of software providers at 21 Casino NZ review is higher than the average of all reviewed brands.
1x2 Gaming
Microgaming
Evolution gaming
Real Time Gaming
Scientific Games
Amaya Gaming
Blueprint Gaming
ELK studios
IGT
NetENT
Play 'n Go
Quickspin
Red Tiger
Thunderkick
Casino Bonuses and Promotions
21 Casino provides a mix of bonuses and promotions designed to attract and reward players. New players can start with a no deposit bonus, granting 21 free spins on the Book of Dead slot. However, the winnings are capped at $100, and the spins must be used within 10 days. For those making their first deposit, the casino offers a 100% match bonus up to $300. While this bonus is appealing, it comes with a 35x wagering requirement, which some players may find challenging. Additionally, the maximum bet allowed while using bonus funds is $5.
Returning players can benefit from ongoing promotions, such as deposit bonuses, free spins, and cashback deals. These offers change frequently, so it’s essential to check the promotions page regularly for updates.
VIP Program
21 Casino includes an exclusive VIP program that rewards loyal players. Membership is by invitation only and consists of four tiers, each offering increased perks. Benefits include personalized account management, priority support, exclusive gifts, higher withdrawal limits, and bespoke promotions. However, the exclusivity of the program may deter casual players who cannot easily access these rewards.
Quick and easy signup at 21 Casino.
Payment Methods
Banking at 21 Casino is simple and secure, with a wide range of trusted payment methods available for New Zealand players. Deposits start from just $10 and are processed instantly without fees. Popular options include credit/debit cards, e-wallets, and bank transfers. Withdrawals require identity verification (KYC) and are processed within 48 hours, with e-wallets offering the fastest turnaround. However, the minimum withdrawal is $30, and limits apply to daily and monthly transactions, which may not suit high rollers.
The number of payment methods at 21 Casino NZ review is higher than the average of all reviewed brands.
Payment Method
Minimum Deposit
Deposit Process Time
Withdrawal Process Time
Fees
Visa
NZ$10
Instant
1-3 working days
FREE
Mastercard
NZ$10
Instant
N/A
FREE
PaySafeCard
NZ$10
Instant
N/A
FREE
Skrill
NZ$10
Instant
24 hours
FREE
Neteller
NZ$10
Instant
N/A
FREE
Bank Wire
NZ$10
1-3 working days
1-3 working days
FREE
Customer Support
21 Casino offers 24/7 customer support via live chat and email. The support team can assist with account issues, bonuses, deposits, and more. While response times for live chat are quick (1-3 minutes), email replies may take up to 24 hours. Unfortunately, there is no phone support, which could be inconvenient for some players.
Responsible Gambling
21 Casino emphasizes player well-being with robust responsible gambling tools. These include deposit and session limits, self-exclusion options, and time reminders. The Responsible Gambling section also links to organizations like Gambling Therapy and GamCare for additional support. Players can contact the customer support team for help setting limits or managing gambling habits responsibly.
21 Casino offers an extensive gaming portfolio, appealing bonuses, and robust security measures, making it a viable choice for New Zealand players. However, the casino has notable drawbacks, such as a 35x wagering requirement for bonuses, no phone support, and restrictive withdrawal limits. Additionally, the exclusivity of the VIP program may not cater to all players. While 21 Casino has plenty of positives, potential players should weigh these limitations before signing up.
Frequently Asked Questions
What is the minimum deposit required at 21 Casino?
The minimum deposit required at 21 Casino is $10. This allows players to access games and claim the welcome bonus.
Are there any withdrawal limits at 21 Casino?
Yes, 21 Casino imposes a minimum withdrawal limit of $30 and a daily maximum limit of $5,000. Monthly withdrawal limits apply as well.
Does 21 Casino offer live dealer games?
Yes, 21 Casino offers a variety of live dealer games powered by Evolution Gaming and Pragmatic Play. These include live blackjack, roulette, baccarat, and more.
What is the wagering requirement for the welcome bonus?
The wagering requirement for the welcome bonus at 21 Casino is 35x. Players must meet this requirement before withdrawing bonus winnings.
How can I contact customer support at 21 Casino?
Players can contact 21 Casino's customer support through live chat, available 24/7, or via email. Unfortunately, phone support is not offered at this time.
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Author: William Thompson
Expertise: Casino Reviews, Research and Legal
Experience: Started the website in 2017 and has over 10 years of experience in the gambling industry, focusing on research and legal aspects.
A big number of different software providers available to players
Advantages
The search and sort options could be improved by a lot
Disadvantages
Visa
Mastercard
PaySafeCard
Skrill
Neteller
Bank Wire
