As Kiwi player, you have quite some options when it comes to online casinos to play at. Casino.com is probably the first and most obvious option that comes to mind when searching for an online casino. Luckily, Casino.com is licensed to accept players from New Zealand and even gives them a lucrative welcome bonus, but more on that later.
At Casino.com you can play over 300 different casino games including pokies, roulette, blackjack, and live dealer games. The casino supports multiple payment options and has excellent customer service.
In this honest and unbiased Casino.com review, we are going to leave no stone unturned and take a close look at Casino.com's pros and cons, game offerings, bonuses, and more.
IMPORTANT Update: It is with regret that we announce Casino.Com and Mansion will be ceasing operations by the end of October 2023. Please note, the casino has not declared bankruptcy. Rest assured, you can withdraw any outstanding winnings or funds without issue. Feel free to explore other options from the list below or visit our online casinos overview page.
Whenever real money is involved, you want to make sure you’re playing with a fair and licensed online casino. The last thing you want to happen is to land a huge win only to find out that you won’t be able to cash out anyway or that you’re playing slots and/or other casino games of which the odds are manipulated and not as advertised.
This isn’t the case at Casino.com at all. Casino.com is a licensed and regulated online casino, operating under a Gibraltar and Britain Remote Operating casino license (license number 39448). The casino website is owned by ONISAC and Mansion Europe Holdings Ltd, which are both located at Suite 741 Europort, Gibraltar. These companies have both been in business for over 20 years and have built up a stellar reputation among casino players across the globe.
As per security, the entire website is protected with military-grade SSL encryption technology by Thawte which ensures hackers and other cybercriminals cannot intercept transactions or steal your personal data. Casino.com doesn’t sell your data to third parties and your credit card details aren’t stored on its servers whenever you decide to deposit with MasterCard or Visa.
To make sure all games pay out as they should, Casino.com has partnered up with ECOGRA, an independent testing agency that checks the return to player ratios of the games offered by online casinos. Casino.com also provides links to institutions that can help problem gamblers like Gambling Therapy and Gamble Aware. Overall, Casino.com is a safe, reliable, and responsible online casino that takes full responsibility over its players and that provides a safe online gambling environment.
Casino.com Bonuses and Promotions
Casino.com hands out quite a few bonuses to its players, both new and existing, and has ongoing promotions as well. In this section of our Casino.com review, we will outline the different Casino.com bonuses one by one so that you know exactly what you can expect.
100% up to NZ$400 + 200 Free Spins Welcome Package
The welcome bonus of Casino.com consists of a 100% deposit bonus up to NZ$400 and 200 free spins on Age of the Gods slots. Right after your first deposit, you will receive 40 free spins and after that you will receive 20 free spins daily for the next 8 days. Note that the winnings of the free spins are capped at NZ$100 and that you will need to wager the received bonus money 20 times before you can submit a withdrawal request to withdraw any winnings made with the welcome bonus package.
Every Thursday it’s Thunder Thursday at Casino.com. Use promo code THUNDER and receive 10 free spins usable on Age of the Gods: Maze Keeper, Age of the Gods: God of Storms 2, and Age of the Gods: Wheels of Olympus for every NZ$30 that you deposit.
Every Sunday you can earn up to 6 Golden Chips by entering promo code GOLDEN during your deposit(s). You will receive 2 Golden Chips for every NZ$30 that you deposit, the chips are valued at NZ$1 each, and are usable at the Quantum Blackjack Plus and Majority Rules Speed Blackjack tables.
Pragmatic Play Drops & Wins
Play any of Pragmatic Play’s top slots and climb the leaderboards to win your fair share of the NZ$500,000 monthly prize pool. Qualifying games are: Wolf Gold, Sweet Bonanza, Great Rhino Megaways, Big Bass Bonanza, The Dog House, and over 20 other Pragmatic Play slots.
Enter bonus code HUMPDAY on any deposit made on Wednesdays to get hold of a chance to win NZ$20 cash on the following Thursday. Every week Casino.com rewards 25 random players with NZ$20 that made at least one deposit on Wednesday.
Two for Tuesdays
Every Tuesday you can get NZ$5 in bonus money and 5 free spins on Ace Ventura, White King, or Age of the Gods: Ruler of the Sky whenever you deposit NZ$20 or more with promo code TUESDAY.
Quick and easy signup at Casino.com.
How to Sign Up at Casino.com?
You will have to sign up for a Casino.com account before you can play any casino games on the website. You even need an account to be able to play free casino games in demo mode. Luckily, signing up for a Casino.com account only takes 5 minutes of your time and you only need to go through the signup process once.
To sign up for a Casino.com account, simply follow these steps:
Navigate to the Casino.com website and click on the green ‘Join’ button in the upper right corner of the screen.
A pop-up window will show up where you will be asked to set a username and password for your account, enter your email address, a promo code, select a currency for your casino account to be in, and to accept the terms and conditions of Casino.com. Once you’ve filled in these details, simply hit the ‘next’ button at the bottom of the pop-up.
Now you will be asked to provide personal details like your name, address, date of birth etc. Make sure you fill these personal details in correctly as you may face problems whilst submitting a withdrawal request if the details aren’t correct.
After you’ve double-checked everything, confirm your registration by clicking on the green ‘Register’ button to finalize the registration process.
Make deposit or play demo games
You are now signed up at Casino.com and can proceed to make your first deposit in the cashier area of the website or play some free online casino games in demo mode first.
Note that although you are now free to deposit and play your favorite casino games, it is best to verify your account at this stage as you need to do that before you can submit a withdrawal request anyway.
You verify your Casino.com account by providing a photo of an identity document such as a driver’s license, passport, or national ID card along with a Proof of Address. A recent utility bill, bank statement, or rental agreement not older than three months counts as Proof of Address.
In some cases, Casino.com may ask you to provide a source of funding information (when you deposit a lot of money). If this is the case, simply contact Casino.com’s support staff and follow the instructions given to clarify how you are able to deposit such large sums of money.
Casino.com Deposits & Withdrawals
Obviously, you will need money on your Casino.com account to be able to play pokies, roulette, blackjack, and other casino games. Luckily, Casino.com supports a wide range of payment methods so that you can easily fund your account and start playing.
As of writing this Casino.com review, the site accepts Visa, MasterCard, Skrill, Paysafecard, EasyEFT, ecoPayz, Neteller, MuchBetter, Astropay, and bank wire transfers as deposit methods. The minimum deposit at Casino.com is NZ$10 and all deposited funds are credited directly to your casino account. Casino.com doesn’t charge any fees for making deposits, but your bank or card issuer may charge fees for doing so.
The minimum withdrawal amount at Casino.com is also NZ$10 and the site processes ewallet withdrawals instantly. Withdrawals made by traditional bank wire transfer may take up to 5 business days to fully process.
Use the table below to find out more about the available payment methods at Casino.com.
The number of payment methods at Casino.com casino is way lower than the average of all reviewed brands.
Deposit Process Time
Withdrawal Process Time
Casino Games and Software Providers at Casino.com
Although Casino.com is a typical Playtech casino, it has also partnered up with other casino software providers like Microgaming, Pragmatic Play, and Red Tiger Gaming to extend its game selection. Casino.com offers live dealer games from Pragmatic Play, Playtech, and Evolution Gaming, of which the latter is the best casino game provider globally when it comes to live casino games.
In total you can play just under 300 different pokies on Casino.com, about 25 table games, and 60 live dealer games. The available pokies cover all sorts of themes like Ancient Egypt, Greece, pirates, and Vikings and come in all sorts and sizes, from simple single payline retro slots to 3D video slots with hundreds of paylines (Megaways slots) and complex bonus mechanisms like walking wilds, expanding reels, and Pick-me bonuses.
In Casino.com’s game lobby, you will find casino games released by Blueprint Gaming, Microgaming, Play’n GO, Pragmatic Play, Realistic Gaming, Skywind Gaming, Eyecon Gaming, NetEnt, Playtech, Quickspin, Red Tiger Gaming, Evolution Gaming, and iSoftBet.
The number of software providers at Casino.com casino is way lower than the average of all reviewed brands.
Play 'n Go
Real Time Gaming
Big Time Gaming
Every online casino mainly consists of pokies or slots and this is also the case with Casino.com. As we briefly mentioned before, Casino.com is primarily a Playtech casino. This means that you will be able to play your favorite Playtech slots such as the Age of the Gods series, Green Lantern, and Miss Fortune. Apart from Playtech slots you are also able to play Pragmatic Play’s top titles such as Sweet Bonanza, Gates of Olympus, and Wolf Gold, and games from other top casino software providers. Whatever may float your boat, you will be spoilt for choice when it comes to slots at Casino.com.
Want a chance to win life-changing amounts of money? Try one of the exciting available progressive jackpot slots like Eye of Horus, The Golden Tablet Jackpot King, Absolutely Mammoth! or Mega Moolah Lucky Bells.
Check out the table below to find out more about the best pokies at Casino.com.
Slot Key Features
Grand Junction Golden Guns
- 243 Paylines - Multipliers during free spins - Multiple Bonus games
Silver Bullet Bandit Cash Collect
- Win up to 500x your bet per spin - Possibility to trigger free spins - 4 Different jackpots (Mini, Minor, Major, and Grand)
Rich Wilde and the Book of Dead
Play ‘n GO
- Win up to 5,000x your bet per spin - Wild symbol is the scatter symbol - Free spins bonus game
- Retriggering free spins - 3 Different jackpots - Win up to 5,000 your bet per spin
You can play about 40 table games at Casino.com, including multiple versions of roulette, blackjack, baccarat, and poker. Think of classics like Casino Hold’em, Quantum Roulette, and Premium Baccarat. Apart from these classic casino games, players can also play video poker games such as Deuces Wild Multi-Hand and Jacks or Better. Almost all software-based first person table games can also be played in the live casino of Casino.com as live dealer game.
Find out more about the most popular table games featured at Casino.com using the table below.
Table Game Key Features
Quantum Roulette Instant Play
- Multipliers added to random numbers each game round - Option to save your favorite betting patterns - Quantum Boost and Quantum Leap features
Mega Fire Blaze Roulette
- Fire Blast bonus game - Hidden jackpot multipliers up to 2,000x - Low minimum bet of NZ$0,20
- Jumbo 7 progressive jackpot side bet - Bonus bet feature - High RTP of 97,84%
- Highest RTP blackjack game (99,87%) - Super Match payouts - Play multiple hands at the same time
Deuces Wild Multi-Hand
- Win up to 4,000 your bet per hand - Keyboard shortcuts - Play multiple hands at the same time
As Casino.com is mostly a Playtech casino, you will find loads of Playtech live dealer games in the Casino.com live casino. Think of typical classics like Quantum Roulette, Mega Fire Blaze Roulette, and the game shows Adventures Beyond Wonderland and Buffalo Blitz Live Slots.
Apart from Playtech live casino games, you can also play live dealer games from other casino software providers such as Pragmatic Play and Evolution Gaming. So whether you’re into blackjack, roulette or baccarat, there will always be a live dealer game for you available at Casino.com.
One of the coolest features of the live casino games on Casino.com is that you are able to communicate with both the dealer and other players via the built-in chat feature. As long as you don’t swear, you’re welcome to have a chat and discuss all things casino-related.
Find out more about the most popular live dealer games at Casino.com using the table below.
Live Casino Game Key Features
Casino.com Live Roulette
Proprietary (Casino.com’s own)
- Available in multiple languages - European Roulette rules and RTP’s - Betting limits from NZ$0,20 to NZ$10,000
Buffalo Blitz Live Slots
- Up to 5x multipliers and free spins - Play from NZ$0,20 per game round - Communicate with the presenter and other players
Age of the Gods Bonus Roulette
- 4 Different progressive jackpots - Bonus round with free spins and multipliers - Auto-play with LuckyDip feature
- No commissions to be paid - Receive up to 200:1 payouts on perfect pairs - Detailed hand history information
Who Wants To Be A Millionaire? Live Roulette
- Win up to 2,000x your bet per game round - Accumulate multipliers as you climb the game ladder - Multiple bonus rounds
With such a domain name and over 20 years in business, our casino experts already expected there to be a full-fledged Casino.com app, and guess what, there’s one. Currently the Casino.com app is one of the highest rated casino apps in the Apple App store with 3.4 out of 5 stars out of 185 reviews. The Casino.com app has the same functionalities as the desktop website and players can play about 80% of the total game offerings from the palm of their hand with it.
It is also possible to deposit money into your Casino.com account via the app, submit withdrawal requests, and contact the Casino.com customer support. One of the things we really like about the Casino.com app, is that all games are fully responsive, meaning that all text and buttons will automatically adjust to the screen size of your device. This makes everything and allows you to tap all buttons easily.
The Casino.com app is available on both iOS and Android devices and you can download it via their respective app stores or directly from the Casino.com website. Note that you can also just visit the mobile-friendly website of Casino.com from your smartphone or tablet and play directly in the browser of your device in the case you don’t want to download the Casino.com app for any reason.
18+. New customers only. Minimum deposit NZ$10. T&C apply,wagering on the bonus.
Casino.com User Experience
Our casino experts couldn’t find any real shortcomings when it comes to the user experience at Casino.com. The website is designed in a sleek and modern way and the app is very intuitive. The handy game filter and search feature allow for easy navigation within the website and make finding your favorite pokie or other casino game a breeze.
The loading speed of the website is fast, the games never lag, and the promotional banners aren’t to ‘’in your face’’. The registration process is seamless and current jackpot heights are displayed and updated every second. Overall, we really have nothing to complain about the user experience at Casino.com.
Casino.com Customer Support
It can always happen that you run into a problem with your casino account or that you have a question which you cannot find an answer for on the Casino.com website or on other casino-related websites. Luckily, Casino.com has a multilingual friendly and professional support staff in place that is always ready to assist you.
Although Casino.com doesn’t offer live chat support, you can call its support staff 24 hours a day, 7 days a week, even during holidays on Casino.com’s toll-free international phone number +350 200 44793. Alternatively, you can reach out to the Casino.com customer support by email by sending an email to firstname.lastname@example.org.
Casino.com Review - Bottom Line and Verdict
We’ve come to the end of our Casino.com review and if you’ve read until here you’ve found out that Casino.com is mainly a Playtech casino where you can play about 300 pokies, table games, and live dealer games. The site offers many bonuses for both new and existing players with fair bonus requirements, accepts multiple payment methods, and has its own casino app. The Casino.com website is designed in a sleek and modern way and the customer service is great, although it could be improved by adding a live chat feature.
Overall, Casino.com is a great licensed online casino for Kiwi players and we highly recommend signing up and playing at their site if you’re as big of a fan of casino games as our casino experts.
Frequently asked questions
💡 Can I deposit and play with crypto at Casino.com?
No, you cannot deposit and/or play with cryptocurrencies such as Bitcoin, Litecoin, and Ethereum at Casino.com. We recommend taking a look at one of our other top-rated casinos which may accept cryptocurrency deposits.
💡 Is it legal to play at Casino.com as a New Zealand player?
Yes, it is legal to play at Casino.com as Kiwi player and Casino.com can legally accept players from New Zealand as it has valid gaming licenses in place from both the Gibraltar Gambling Commission and the Malta Gaming Authority.
💡 How long do Casino.com payouts take to process?
Casino.com processes withdrawal requests by e-wallet instantly whilst traditional bank wire transfers may take up to 5 business days to fully process.
💡 Do I need to upload identity documents before I can play real money games on Casino.com?
No, you don’t need to verify your identity before you can play pokies and other casino games for real money at Casino.com. However, you will need to upload identity documents before you are able to successfully withdraw any winnings from the website to your bank account or e-wallet.
💡 Can I play free online casino games at Casino.com?
Yes, you can play all pokies for free at Casino.com in demo mode as long as you have an account with them. Note that you cannot play any live dealer games for free because of the high costs for the casino to host these types of games.
William Thompson is really good at reviewing online casinos. He started this website and wrote all the casino reviews himself. Because he knows a lot about the law, he understands what's important. William has given talks at several big meetings about regulation for gambling all over the world.
Last updated 24/10/2023 - Article published 07/06/2019
Since 2017, OnlineCasinosRealMoney.co.nz has been a top casino portal in New Zealand. Our team of two professionals, including a former casino operator, keeps the site fresh and updated.
Choose a casino from our website, and we promise the best offers and experiences for New Zealand players. If you have any questions about online gambling, don't hesitate to reach out to us – we're always here to help!